Last updated: June 2026 — James Wilson, Catrescue Qld
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The best way to contact us is via email:
james@catrescue-qld.com
James Wilson, our founder and lead reviewer, personally reads all reader feedback and inquiries. We aim to respond to all messages within 2-3 business days.
Have questions about our casino reviews, ratings, or methodology? Want to know more about how we test Neosurf casinos or evaluate game selections? We're happy to discuss our editorial process and explain our recommendations in detail.
Send your editorial questions to james@catrescue-qld.com with "Editorial Inquiry" in the subject line.
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Our casino reviews are researched thoroughly, but errors can happen. If you've spotted an inaccuracy in one of our Neosurf casino reviews or have general feedback about our content, please let us know.
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While we're here to review and rate casinos, we cannot assist with casino account issues, withdrawal disputes, or payout problems. If you're experiencing difficulties with a casino operator:
We recommend keeping records of all correspondence with the casino and reviewing their terms and conditions carefully.
We typically respond to all inquiries within 2-3 business days. During peak periods, responses may take slightly longer, but we'll get back to you as soon as possible.
Thank you for visiting Catrescue Qld. We appreciate your interest in our Neosurf casino reviews and look forward to hearing from you!